Client testimonials

We are a company which undertakes property development. We advise are very happy to provide the following testimonial in respect of services provided by your firm for surveying and town planning work. East Coast Surveys (Aust) have been the surveyors for MSO Holdings since July 2011. Duing this time they have provided Surveying and Town Planning seryices for two subdivision projects. Whenever we have had a need for quick response their professionalism and promptness cannot be questioned and is a credit to their firm. I would have no hesitation in recommending their services to anyone needing an honest, professional and very reliable Land Surveying Consultancy.

(Click image below to view PDF of original testimonial)

We needed a property survey done and I have never had one done before. I asked around and we were recommended ECS by Builders and Property Inspectors with decades of Brisbane experience. From the initial phone queries, emails conversations, bookings, to the final plans the process was so fluid. Angelina looked after the bookings and invoices and initial queries. The surveyor, Mark, was professional, humble , amiable & accommodating. He had 3 decades of experience and it showed. However I was amazed at his people skills and patience. This experience exceeded both my and the Project Managers expectations. He did this 5 hour survey on a 33+ degree Brisbane day in February 2016 with ridiculous humidity. Good old fashioned service with old fashioned no nonsense coupled with rare known how & professionalism. To the team @ ECS, Thank you so much. You were recommended to us, however I would HIGHLY recommend others to. Fantastic!

Best wishes,

Thank you so much to ECS. Angelina made the whole process from the first phone call to sending through our surveys so easy.

The ECS team were efficient, generous with their time, easy to deal with and very knowledgeable. Mark was able to attend our property to conduct the surveys in less than a week and produce the surveys in a week following that. Thank you Mark and Angelina for your urgent attention to our job.

It was a pleasure dealing with ECS and I will engage them on our future projects and recommend their services to friends and family.

We engaged ECS to do the survey work for our subdivision and have been impressed with their high level of service and proactive approach not only doing the survey work, but seeing the lot sealing process through to its completion. They were always willing to go above and beyond and we really appreciated their experience and guidance through this process. You have been fantastic and we will definitely be back for future survey work.

Thanks very much.

Some good news for a change.Angelina from East Coast surveys phoned early this morning to advise that Council have sealed our plan. From our experience with ECS I would have no hesitation in recommending their services. Angelina was particularly helpful and enthusiastic in chasing all the bits we needed for plan seal.

Also thanks for your help to date.

Regards,

To the Team at East Coast Surveys,

I just wanted to thank you for the recent survey that you conducted on our property. I was very pleased with the professional and friendly conduct of your staff. I appreciated the time that you gave to me in explaining what I needed to be done and for the clear communication through-out all stages of our dealings with you. I would certainly be happy to contact you again for any future works, and would have no problem recommending you to anyone.

Thanking you,

"My experience with East Coast Surveys was professional and helpful from the first phone call to receiving my plans. When i called them i did not know which Survey i needed i was just told by my Architect to call a Surveyor and get my Land Surveyed. Paul was so helpful and the price was affordable. Thank you East Coast Surveys, i will recommend you higher to anyone who is looking for a Surveyor. Chris"

We engaged East Coast Surveys for a boundary realignment in Chapel Hill. Paul Reed was very helpful with his advice and the service from Paul and his team was professional and courteous. During the process, Paul took the time to explain the steps and answer the many questions I had.  He provided considered and sensible recommendations that helped us make decisions.  I recommend East Coast Surveys for dependable and trouble free service.

For some time, I have been contemplating adding an extension to the back of my house to provide more space for my adult children and later on, for elderly parents.

I have never done anything like this before, and after speaking to a number of possible builders and the Council, I became overwhelmed by the complications, difficulty and expense.  I was ready to give up on the whole thing as being too hard and not worth it.

I decided to give it one last try. Everyone had told me the next step was to get a plan of my site.  I didn't understand why I needed to start there, but since everyone else thought I did, I decided to make a couple of calls as one last ditch effort.  I jumped onto Google and found two or three different possible firms, including East Coast Surveys. That call to East Coast Surveys was the turning point.

First and foremost, they answered the phone!  Which other firms did not do.  And then they listened to me.  Angelina was lovely - we discussed my ideas, she understood my circumstances and told me she thought the project was a good one, and she said it would be easy and straightforward to get the plans done.  After we had chatted for a while, I felt comfortable enough with her to ask her the burning question 'Why do I need this plan?' - and she explained it to me - the first time anyone had actually made sense as to why I needed the survey plan.
(I understand that it creates an independently-verified representation of the current site, that designers, builders and Council can all use confidently, knowing that it is accurate and up-to-date.)

They quoted a very reasonable price, and I decided to go ahead with it. The plans have been done. I am now working with a designer, whose very first comment was how excellent it was that I had the plans and how good the plans were.  She has been very comfortable about going back to Mark at East Coast Surveys to ask a question or two about technical aspects of the survey plan, and this gives me confidence that as we settle the designs, the designs will be based on completely accurate and well-understood parameters.

I heartily recommend East Coast Surveys to anyone thinking about a project like mine.  I feel I can do this now, and it's all due to them, and their excellent, professional and supportive service.

I would like to thank Paul for all the help he gave me with my enquiries about future work.

I would like to thank Angelina for working with me regarding my timeframes and the information she supplied promptly to my solicitor when asked.  She has also made the whole process of obtaining titles a very easy process.

I would like to thank the surveyor for also working around the demolition process during my recent demolition.

I would recommend East Coast Surveys to anyone considering development and reconfiguring of a lot.

I will definitely be using your services again in the future.

Very happy customer

We engaged East Coast Surveys to assist us with our Town Planning and Surveying to sub-divide our land and house. This was an extremely challenging project and was handled professionally and accurately by East Coast Surveys making my dealings with the whole team delightful. Each one of the team went above and beyond to assist us as first timers.

A special thank you to Ken, Angelina and Paul and their team for ensuring I received the answers to my many questions throughout this process. I acquired three quotes from other Town Planners and Surveyors and East Coast Surveys were extremely affordable and I definitely received my monies worth out of them.

Thank you again guys for making my dealings with you all fantastic and I can’t wait to do our next project with you all.

Cheers

We engaged East Coast Surveyors to carry out a 1 into 2 residential subdivision. As a result of working with Paul & Ken, they identified some anomalies in the land and discovered that our property was in fact already two lots. Because of their knowledge and attention to detail the team saved us $28,000 in head work charges. They are a professional outfit and we thank them all for their efforts throughout our project. We would without a doubt recommend them for your surveying & town planning needs.

A big thumbs up

Thank you so much to East Coast and particularly Angelina for all your assistance and patience when guiding me through the process of developing my property - thanks you again